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FAQ’s

Appointments

Appointments

What should I expect from my first appointment?

A thorough history and physical assessment will occur. Based on the assessment findings and your goals, you and your physical therapist will determine a treatment plan. Treatment may commence during your first appointment.

As per the Practice Standards outlined by our regulatory body, all physiotherapists must conduct an assessment prior to commencing treatment.

How long is the first appointment?

You should plan on one hour for the first session. This allows the Physical Therapist to do a thorough assessment and to commence treatment.

What do I need to bring for physical therapy?

On the initial visit, you will need your Alberta Health Care Card for registration purposes. We also ask you to bring in a pair of shorts, a tee shirt, and comfortable shoes.

Do I need a doctor’s referral?

A doctor’s referral is not necessary to access physical therapy services. However, if you have a doctor’s referral, please bring it with you. Some insurance companies may require you to submit a physician’s referral for reimbursement of treatment fees if you are not eligible for public funding.

Is physical therapy painful?

Possibly. A physical therapy assessment involves the evaluation of mobility, strength, balance, and endurance. Depending on your condition, you may experience an increase in pain during the assessment. Your physical therapist will offer you options in managing this pain.

 

Facility

Facility

Where are you located?

Click on the Map link to find out!

Do I have to pay for parking?

Parking is free. There is ample parking in front of the complex.

Is there childcare in the facility?

The Kids Den is a drop in babysitting service for children aged newborn to six for users of the Kinsmen Sports Centre. No registration is required. Check the City of Edmonton website for rates, activities, and child-to-staff ratio.  http://www.edmonton.ca/attractions_recreation/sport_recreation/childrens-experiences.aspx

 

Other Information

Other Information

Who pays for physiotherapy? What are my funding options?

Several funding options are available:

Ambulatory Community Physiotherapy (ACPT)
Limited funding is available through Alberta Health Services’ ACPT program. This program was formally known as the Community Rehabilitation Program (CRP).  An assessment may be provided through ACPT funding. ACPT treatment funding is limited to those patients that have had a recent fracture or surgery, or the severity of the injury is rated high on the Determination of Need (DON) form. Special funding exists for those that qualify for low income status (under 16,000 per year).

http://www.albertahealthservices.ca/services.asp?pid=service&rid=5799

 

Workers’ Compensation Board (WCB)
For work related injuries, the initial assessment and treatment will be covered by WCB. However, further treatments must be approved by WCB.

www.wcb.ab.ca

Motor Vehicle Accidents
Within 10 days of the collision, you must seek assessment and treatment from a primary care provider. (E.g. Physician, Physical Therapist) File the appropriate forms (AB-1 form) with your insurer.

www.autoinsurance.gov.ab.ca

 

Extended Health Care
Private Insurance through work, your spouse, or you own insurance such as Blue Cross, has provisions for Physical Therapy. Check your plan to see what is covered. Some insurance plans require that you have a physician’s referral in order to claim your treatment costs.

 

Direct Billing
Direct billing to another party is possible if pre-approved by the Clinic Director.

If you have any questions regarding your funding options, please do not hesitate to contact one of our knowledgeable administrative team members.

Is my information confidential?

Absolutely. Physical therapists are required to adhere to privacy legislations including the Health Information Act (HIA) and the Personal Information Protection and Electronic Documents Act (PIPEDA). Your privacy is valued and your personal information is protected

What do all those letters behind your names mean?

B.Sc. (P.T.) – Bachelor of Science in Physical Therapy

M.Sc. (P.T.) – Master of Science in Physical Therapy

B.P.E. – Bachelor of Science in Physical Education

B.A. – Bachelor of Arts

MCPA – Member of the Canadian Physical Therapy Association

FCAMPT – Fellow Canadian Academy of Manipulative Therapy

RCAMPT – Resident Canadian Academy of Manipulative Therapy

Cert. Sport – Certification in Sport Physical Therapy

Med. Ac. – Certification in Medical Acupuncture

IMS – Certification in GUNN Intra-Muscular Stimulation

CAFCI – Certification in Acupuncture Foundation Canadian Institute

PGDipHSc – Post Graduate Diploma in Health Sciences (New Zealand)

M.Cl.P.T. – Master of Clinical Physiotherapy (Manipulative Therapy) (Australia)

What is a “Determination of Need” (DON) form?

The DON form is completed by the assessing physiotherapist and determines your eligibility for Alberta Health Services funding. If you are rated a certain level, you may be eligible for funding. If you are not eligible for funding, your insurance company may require the form when you submit your receipts.

What are your fees for assessment, treatment, and supplies?

FEE SCHEDULE

As of December 28, 2016

Please note the following:

It is important to understand that payment covers your entire physiotherapy appointment.  This includes the time you spend in the clinic performing your program as well as the time spent by your physiotherapist assessing your condition, providing advice, completing documentation, providing hands on treatment, and modifying your program.  It is a comprehensive fee and is not limited to one component or aspect of physiotherapy.  If you are having multiple areas addressed, or if your treatment session involves more intervention, your treatment fee will reflect this.

  • Private Assessment or Double Appointment Booking- $135
  • Initial, Follow up Treatment or Single Appointment Booking – $75
  • Vertigo Initial Consultation $175
  • Vertigo Follow Up Consultation $100
  • Gunn IMS – $100
  • Report Preparation – $135 / half hour or portion thereof
  • Provision of your Physiotherapy Record – $70
  • Supplies
    • Exercise tubing / band – $2 / foot
    • Fitness Loops – $10
    • Foam roll – $45
    • Pulleys – $10
    • Heel Lift – $7
    • Tubigrip Support Stocking – $2 / foot
    • Hypafix Coverall Tape – $10
    • Leukotape P (Rigid brown) Tape- $15
    • Pro-Wrap – $5
    • Zinc Oxide (White Athletic) Tape – $5
  • Missed Appointments – $40
  • Interest – 2% per month on outstanding amounts

 

MAKE AN APPOINTMENT
Phone 780-432-9555 to speak to one of our helpful front office staff to make your appointment. A medical referral is not necessary.
CONTACT US
Hours of Operation
6:45am – 7:00pm
Monday – Friday
Closed on Statutory Holidays and Weekends.

PHONE
Phone: 780-432-9555

VISIT
Kinsmen Sports Centre
Physical Therapy Clinic
#102, 9100 Walterdale Hill
Edmonton, Alberta T6E 2V3